TERMS & CONDITIONS

AVS Communications
Last updated: [Date]

1. INTRODUCTION
These Terms & Conditions ("Terms") govern your use of the AVS Communications website (avscomms.com) and any services provided by AVS Communications ("AVS", "we", "us", "our"), including social media management, public relations, and events services. By using our website or engaging our services, you agree to these Terms.

2. OUR SERVICES
AVS provides:
- Social Media Management — content strategy, platform management, community engagement, influencer partnerships
- Public Relations — press and influencer outreach, media mailers
- Events — venue sourcing, influencer/press outreach, event production

Specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate proposal, agreement, or statement of work agreed between AVS and the client.

3. WEBSITE USE
You agree to use avscomms.com only for lawful purposes. You must not misuse the site, attempt unauthorised access to our systems, or submit false or misleading information via our contact form.
4. CLIENT ENGAGEMENTS
4.1 Any services beyond general enquiries are subject to a separate written agreement, proposal, or contract between AVS and the client, which will set out fees, payment terms, deliverables, and duration.
4.2 Where a client grants AVS access to their social media accounts, advertising accounts, or related platforms, the client remains the account owner at all times. AVS will use such access solely for the agreed purpose of delivering contracted services.
4.3 Clients are responsible for ensuring they have the right to grant such access and for the accuracy of any content, brand assets, or information provided to AVS.

5. PAYMENTS
AVS does not process payments directly through this website. Invoicing and payment terms will be agreed separately as part of a client contract or proposal.

6. INTELLECTUAL PROPERTY
6.1 All website content (text, graphics, logos) is owned by or licensed to AVS Communications and may not be reproduced without permission.
6.2 Ownership of content created for clients (e.g. campaign content, creative assets) will be governed by the applicable client agreement, unless otherwise stated.

7. CONFIDENTIALITY
Both AVS and its clients agree to keep confidential any non-public business information shared in the course of an engagement, except where disclosure is required by law.

8. LIMITATION OF LIABILITY
8.1 AVS provides services with reasonable skill and care but does not guarantee specific results (e.g. follower growth, media coverage, campaign outcomes), as these depend on factors outside our control, including third-party platform algorithms and policies.
8.2 To the extent permitted by law, AVS shall not be liable for indirect or consequential losses arising from use of our website or services.
8.3 Nothing in these Terms excludes liability that cannot be excluded under UK law (e.g. for fraud or death/personal injury caused by negligence).

9. THIRD-PARTY PLATFORMS
Our services may involve third-party platforms (e.g. Instagram, LinkedIn, TikTok, advertising networks). AVS is not responsible for outages, policy changes, or actions taken by these platforms that affect campaign performance or account access.

10. TERMINATION
Either party may terminate a client engagement in accordance with the terms set out in the relevant client agreement. General enquiries through the website carry no ongoing obligation for either party.

11. GOVERNING LAW
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. CHANGES TO THESE TERMS
We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

13. CONTACT US
AVS Communications
128 City Road, London, UK, EC1V 2NX
Email: info@avscomms.com
Phone: +44 7864 641916