Terms & Conditions

Last updated: July 2026 · AVS Communications Ltd · London, UK

Introduction

These Terms and Conditions govern your use of the AVS Communications website and the services offered by AVS Communications Ltd ('AVS Comms', 'we', 'us', or 'our'). By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.

AVS Communications is a boutique PR and social media agency based in London, UK, specialising in luxury hospitality and lifestyle brands.

Our Services

AVS Communications provides the following services:

Social media management and content creation
Public relations and press outreach
Influencer identification, management, and partnership coordination
Bilingual (English and Italian) content strategy and copywriting
Brand events, concept, production, and on-the-ground management
Brand communications consultancy

The scope, deliverables, timelines, and fees for any engagement will be set out in a separate client agreement or proposal.

Client Obligations

Clients engaging AVS Communications agree to:

Provide accurate, complete, and timely information necessary for us to deliver services
Review and approve content, strategies, and materials within agreed timeframes
Ensure all materials provided do not infringe third-party intellectual property rights
Make payment in accordance with agreed terms
Notify us promptly of any changes that may affect the delivery of services

Payment Terms

Unless otherwise agreed in writing, the following payment terms apply:

All fees are quoted and payable in GBP (£) or EUR (€) as specified in the client agreement
Invoices are payable within 14 days of the invoice date
Late payments may incur interest at 8% per annum above the Bank of England base rate, per the Late Payment of Commercial Debts (Interest) Act 1998
AVS Communications reserves the right to pause or suspend services in the event of non-payment

All fees are exclusive of VAT where applicable.

Intellectual Property

Unless otherwise agreed in writing:

All content and creative materials produced remain the intellectual property of AVS Communications until full payment has been received
Upon receipt of full payment, the client is granted a non-exclusive licence to use the deliverables for the agreed purpose
AVS Communications retains the right to use any work produced as portfolio and promotional material, unless the client has requested otherwise in writing
Clients must not reproduce or repurpose AVS Communications materials beyond the agreed scope without prior written consent

Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the course of an engagement. This obligation continues for two years following the termination of any agreement.

Limitation of Liability

AVS Communications will provide services with reasonable care and skill. However:

We do not guarantee specific results, including follower growth, press coverage, or campaign performance
Our total liability shall not exceed the total fees paid in the three months preceding the claim
We are not liable for any indirect, consequential, or special losses, including loss of revenue or reputational damage
We are not responsible for delays or failures caused by circumstances beyond our reasonable control

Termination

Either party may terminate an ongoing agreement by providing 30 days written notice, unless a different notice period is specified in the client agreement. Any fees for work completed or in progress at the time of termination remain payable.

AVS Communications reserves the right to terminate any agreement immediately in the event of a material breach by the client.

Third-Party Platforms

AVS Communications manages accounts on platforms including Instagram, TikTok, and LinkedIn. We are not responsible for changes to the policies, algorithms, or functionality of these platforms and cannot guarantee uninterrupted access or specific performance outcomes.

Website Use

By using the AVS Communications website, you agree not to use it for any unlawful purpose, attempt to gain unauthorised access to any part of the site, or reproduce any content without prior written permission.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. The most current version will always be available on our website. Continued use of our services constitutes acceptance of the revised terms.